1. Introduction

Welcome to Mild Stone Garden Photography ("we," "our," or "us"). These Terms and Conditions govern your use of our website (www.Mild Stone Garden.com) and the services offered by Mild Stone Garden Photography.

By accessing our website, booking our services, or otherwise engaging with Mild Stone Garden Photography, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2. Services

Mild Stone Garden Photography provides professional photography services, including but not limited to:

  • Wedding photography
  • Portrait photography
  • Event photography
  • Corporate photography

The specific details of the services to be provided will be outlined in a written agreement or booking confirmation between you and Mild Stone Garden Photography.

3. Booking and Payment

3.1 Booking Process

To book our photography services, you must complete the booking process through our website, by email, or in person. A booking is only confirmed upon receipt of:

  • A signed contract or written agreement
  • The applicable non-refundable booking fee/deposit

Until both requirements are met, we reserve the right to offer the same date and time to other clients.

3.2 Deposit and Final Payment

A non-refundable booking fee/deposit of 30% of the total session fee is required to secure your booking. The deposit will be applied toward your total session fee.

The remaining balance is due no later than 14 days before the scheduled session date for events and weddings, or on the day of the session for portraits and smaller sessions, unless otherwise specified in your contract.

3.3 Payment Methods

We accept payment by bank transfer, credit/debit card, or other methods specified at the time of booking. All payments must be made in British Pounds (GBP).

3.4 Late Payment

Late payments may result in cancellation of your booking without refund of your deposit. A late fee of 5% of the outstanding balance may be applied for payments received after the due date.

4. Cancellation and Rescheduling

4.1 Cancellation by Client

If you need to cancel your booking, the following terms apply:

  • Cancellations made more than 90 days before the scheduled session date: You will forfeit your deposit but will not be liable for any additional fees.
  • Cancellations made between 30-90 days before the scheduled session date: You will forfeit your deposit and be liable for 50% of the remaining balance.
  • Cancellations made less than 30 days before the scheduled session date: You will be liable for the full session fee.

All cancellations must be submitted in writing (email is acceptable).

4.2 Rescheduling by Client

Requests to reschedule must be made in writing. We will make reasonable efforts to accommodate rescheduling requests, subject to our availability.

  • Rescheduling requests made more than 30 days before the scheduled session date: No additional fee (one-time accommodation).
  • Rescheduling requests made less than 30 days before the scheduled session date: A rescheduling fee of 25% of the total session fee will apply, and the new date must be within 6 months of the original date.

If we cannot accommodate your preferred new date, our standard cancellation policy will apply.

4.3 Cancellation by Mild Stone Garden Photography

In the unlikely event that Mild Stone Garden Photography needs to cancel your booking due to illness, emergency, or other unforeseen circumstances, we will:

  • Make reasonable efforts to find a replacement photographer of similar style and experience, or
  • Reschedule your session to a mutually agreed date, or
  • Provide a full refund of all monies paid

Our liability will be limited to the fees paid by you.

5. Session Conduct

5.1 Photography Coverage

We will use our professional judgment to capture your event or portrait session. We reserve the right to determine which images to deliver based on our professional expertise. We do not guarantee specific poses, locations, or effects.

5.2 Client Cooperation

You agree to cooperate and coordinate with the photographer to achieve the best possible results. This includes adhering to the agreed schedule, providing necessary information, and ensuring all relevant parties are informed and available as needed.

5.3 Punctuality

If a photography session runs over the scheduled time due to late arrival or unpreparedness of the client or client's party, we reserve the right to either:

  • Leave at the scheduled end time without refund for unused coverage, or
  • Charge an overtime fee of £150 per hour or part thereof

5.4 Technical Failures

While we take reasonable measures to prevent technical failures, in the event of equipment malfunction, we will not be liable for any greater amount than the total fees paid under the contract. We maintain backup equipment and follow professional practices to minimize the risk of data loss.

6. Delivery of Images

6.1 Editing Process

All images are professionally edited according to Mild Stone Garden Photography's style. Editing includes color correction, exposure adjustment, and basic retouching. Extensive retouching, composite images, or major manipulations are not included but may be available for an additional fee.

6.2 Delivery Timeline

Your edited images will be delivered within:

  • Portrait sessions: 2-3 weeks after the session
  • Weddings and events: 6-8 weeks after the event

These timelines represent our best estimate and may vary during peak seasons or based on the complexity of the project.

6.3 Image Selection

The photographer will select the best images from those captured. For standard sessions, you can expect to receive:

  • Portrait sessions: 20-30 edited images per hour of shooting
  • Weddings: 50-75 edited images per hour of coverage
  • Events: 40-60 edited images per hour of coverage

These numbers are approximate and may vary based on the specific circumstances of your session.

6.4 Image Format and Delivery Method

Final images will be delivered as high-resolution JPEG files via an online gallery unless otherwise specified in your contract. The online gallery will remain active for 12 months from the date of delivery. It is your responsibility to download and back up your images during this period.

7. Copyright and Usage Rights

7.1 Copyright Ownership

Mild Stone Garden Photography retains the copyright to all images created. Under UK Copyright Law, the photographer who creates an image is the first owner of the copyright in that image.

7.2 License for Personal Use

Upon full payment, you will receive a personal, non-commercial license to:

  • Print and reproduce the images for personal use
  • Share images on personal social media accounts with appropriate credit
  • Create personal items such as albums, wall art, and gifts

This license does not include the right to:

  • Sell the images or use them for commercial purposes
  • Submit images to publications, contests, or galleries without written permission
  • Edit, crop, or alter the images beyond basic resizing for social media

7.3 Model Release and Portfolio Use

By booking our services, you grant Mild Stone Garden Photography permission to use the images for:

  • Portfolio displays
  • Advertising and marketing
  • Social media and website content
  • Contest entries and publications

If you prefer that your images not be used for these purposes, you must notify us in writing before your session.

8. Website Terms of Use

8.1 Acceptable Use

You agree to use our website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use and enjoyment of the website. Prohibited activities include:

  • Using the website for any illegal purpose
  • Attempting to gain unauthorized access to the website or user accounts
  • Transmitting malware, viruses, or other malicious code
  • Collecting user information without consent
  • Engaging in any activity that disrupts the functionality of the website

8.2 User-Generated Content

If our website allows you to post content (such as comments or testimonials), you retain ownership of your content, but you grant us a non-exclusive, royalty-free license to use, reproduce, adapt, and publish that content on our website and in our marketing materials.

You agree not to post content that:

  • Is unlawful, harmful, threatening, abusive, harassing, defamatory, or invasive of privacy
  • Infringes on intellectual property rights
  • Contains viruses or malicious code
  • Constitutes unauthorized advertising or spam

We reserve the right to remove any content at our discretion.

8.3 Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience and do not signify our endorsement of these sites. We have no control over the content of third-party websites and accept no responsibility for them or any loss or damage that may arise from your use of them.

9. Limitation of Liability

To the fullest extent permitted by law, Mild Stone Garden Photography shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use of or inability to use our services or website
  • Any unauthorized access to or use of our servers or personal information
  • Any interruption or cessation of transmission to or from our website
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website

Our total liability for any claims under these Terms and Conditions shall not exceed the total amount you paid to us for the services in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless Mild Stone Garden Photography and its officers, directors, employees, agents, and affiliates from and against any claims, disputes, demands, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with:

  • Your access to or use of our website or services
  • Your violation of these Terms and Conditions
  • Your violation of any third-party right, including, without limitation, any intellectual property right, publicity, confidentiality, property, or privacy right

11. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any dispute arising under these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

12. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services after the posting of revised Terms and Conditions constitutes your acceptance of the changes.

13. Severability

If any provision of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Mild Stone Garden Photography
27 Holmes Causeway
New Jamie S66 8JW
Phone: +442003696215
Email: [email protected]